Privacy information.
This page outlines how LifeCare Allied Health handles information in the context of this website and demonstration practice.
01Personal Information
This refers to information that could reasonably identify an individual, such as a name, contact details or date of birth. We only collect personal information that is reasonably necessary for the services we provide and the enquiries we receive.
02Health Information
Health information is a more sensitive category of personal information relating to a person’s physical, mental or psychological health. We handle health information with appropriate care and only collect what is reasonably necessary.
03Website Enquiries
Information submitted through enquiry forms on this site is used to understand and respond to your enquiry. We ask that you avoid including unnecessary sensitive health information in ordinary website form fields.
04Referral Forms
Information submitted through professional referral forms is used for the referral process. Where highly sensitive information needs to be transferred, appropriate secure systems should be used rather than ordinary website fields.
05Uploaded Documents
Any documents uploaded through this site are intended for the referral or enquiry process. We recommend using secure transfer methods for sensitive documents.
06Cookies
This website may use essential cookies necessary for basic functionality. We do not use cookies for intrusive tracking.
07Analytics
We may use privacy-respecting analytics to understand how the website is used and to improve it. Analytics are aggregated and do not identify individuals.
08Third-Party Systems
Where we use third-party tools for forms, hosting or analytics, we rely on those providers’ own privacy and security arrangements. We aim to use reputable, privacy-conscious providers.
09Data Security
We take reasonable steps to protect information held by the practice. No system can be guaranteed completely secure, and we encourage the use of secure channels for sensitive information.
10Access and Correction
Individuals may request access to personal information held about them and ask for corrections where information is inaccurate or incomplete. Such requests can be made through our contact details.
11Complaints
If you have a concern about how we handle information, please contact us. We take privacy concerns seriously and will work to resolve them.
12Contact
For privacy enquiries, contact us at hello@lifecarealliedhealth.com.au or (07) 3186 4270.